FitPowders ships to the United States and Canada.

Processing and Shipping FAQs

When will my order ship?

Orders received by 8 AM EST Monday-Friday ship the same day.

Why didn’t my order arrive by the expected delivery day on USPS.com?

USPS’s expected delivery date can change because of various factors and mail volume. Please refer to our delivery estimates as a more reliable source.

Shipping Methods and Delivery Estimates

USPS for US Orders

USPS First-Class used for all orders up to one pound. First class packages normally take 2 to 5 business days. Orders over one pound ship USPS Priority Mail.

USPS for Canada Orders

Orders up to one pound ship USPS First-Class and orders over one pound ship USPS Priority. Shipping to CA takes 2 to 4 weeks, assuming the package is not held in customs. Please see our terms regarding international orders.

Returns, Refunds, and Exchanges.

We offer a 30-day return policy. The return must be started by the 30th day from the purchase date. Products returned must be returned in the original packaging in order to receive a full refund or exchange.

Refunds

Refunds are processed once the return is received. Processing a return takes 1-2 business days after delivery. Refunds are automatically applied to the original payment method within 3-5 business days. Refunds will not be issued for returns of empty packaging. Please use a trackable shipping service and, if the order is over $100, include shipping insurance. We can only refund orders we receive.

Return Shipping Cost

If a product was defective or you received the wrong item, we will pay for the return shipping. Otherwise, the customer is responsible for the return shipping costs. Ship your order back to the address provided with the return instructions. The postmark date must be on or before the 30th day from the purchase date in order for the return to be accepted.